If you are not
satisfied with your purchase and wish to return your item(s), please
follow the guidelines below.
Return policy for hardcover books.
Items in their original condition may be returned within thirty days of purchase for a 50% credit to your credit card or Paypal account. This credit does not apply to shipping and handling charges paid by Usiku.net.
Please enclose a signed letter with complete contact information stating the reason you are returning your purchase. Please include a phone number so we can contact you to obtain credit card information in order to process the credit. Please note: Credit card information is never seen, handled or maintained by Usiku.net. Yahoo or Paypal handles the transaction.
We will refund the full cost of your order plus return shipping costs due to an error on our part.
Return policy for
e-books.
E-books are sold 'as is' and are not available for a credit.
Please send your
return to the following address:
Usiku.net
P. O. Box 257
Matteson, IL 60443
If your return meets the criteria above, we will promptly credit your account. A receipt will be emailed to you if an email address is on file, otherwise it will be mailed to you.
If your return does not meet the above criteria, the decision to issue a credit is at the discretion of Usiku.net. You will be notified by email or postal mail if we decide not to issue a credit.
If you have further questions, contact us by email or telephone:
(773) 580-3255
service@usiku.net
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